Freshdesk is a customer support platform that is based in the cloud, giving you access to the system wherever you are in the world with any device. This simple yet effective system enables businesses of all sizes to provide first class customer service. You will have the ability to track all responses to customers and keep a real-time update as to the progress of each customer enquiry is.
Freshdesk easily integrates with some of the world’s most powerful add-on applications, giving customers ease of access to contact your business so that you can handle any questions they may have.
JT’s Cloud, as a partner of Freshdesk, will provide your business a single point of contact business consultant to ensure that the implementation of Freshdesk is a smooth transition. Full training and support will be provided to ensure that all staff members are ready and able to use the software to the best of its ability.